1. Knowing & Building Your Brand
- In this session, you’ll learn:
- Why your branding matters so much
- How to identify your unique brand
- How to unify your brand, firm name, slogan, and marketing
- Acquiring a powerful and effective domain name
- Getting an easy and memorable phone number
2. Assembling a Trusted Staff
In this session, you’ll learn:
- How to define your core values/principles for employees
- Effective recruitment venues and methods
- How to use marketing for better recruitment
- How to incentivize retaining employees
3. Building an Effective Intake Process
In this session, you’ll learn:
- What to look for in intake team members
- Constructing your script/questions list
- Effective client information gathering
- Forming your follow-up system
- How to create accountability
4. Making the Most of Your CRM
In this session, you’ll learn:
- How to keep detailed and updated client information
- Tracking your clients’ journeys
- Automating standard communication
- Using your CRM to build an ideal client experience
5. The Power of Automation and Designation
In this session, you’ll learn:
- Programs that automate daily tasks
- Building metrics for task designation
- Incorporating virtual assistants into your firm
- How to simplify and streamline training time
6.Everything is a Story: Why Storytelling is the Most Important Legal Skill
In this session, you’ll learn:
- The psychology behind storytelling’s effectiveness with clients
- How to construct your winning narrative
- How to find the right “roles” for your case
- A real-time implementation using storytelling to secure a client
7. Getting Million-Dollar Cases from Grassroots Marketing
In this session, you’ll learn:
- The secrets behind finding high-dollar cases with little spending
- How to leverage local connections
- Building referral opportunities with previous clients
- Gifting and social media to drive Top of Mind Awareness
8. Social Media 101
In this session, you’ll learn:
- How to create a consistent multi-platform social media presence
- Hacks and tips for never-ending content ideas
- What platforms perform well and what content to make for each
- Advance posting and content calendars for planning ahead
9. Building Referral Networks and Finding Strategic Partners
In this session, you’ll learn:
- How to build referral networks to keep cases flowing into your firm
- Leveraging previous clients and contacts
- Brainstorming other businesses to connect with
- Making and keeping referral connections for long-term partnership
10. The Simple Math of Law Firm Budgeting
In this session, you’ll learn:
- Whether to rent or own your office space, and why
- If you should use VAs or hire in-office people for your staffing
- The pros and cons of forming pods for attorneys
- What your advertising budget should be
11. Introduction to Inventory Management
In this session, you’ll learn:
- How to reduce the time it takes to move pre-lit and lit cases
- Technologies you can put in place to streamline your case management system
- How to know when to file suit and when not to for your personal injury cases
- Implementing effective employee management and tracking
12. Leveraging Brand Opportunities: Social Media and Local Media
In this session, you’ll learn:
- How to brand specifically for social media
- How to turn followers into potential clients
- How to use local media for free promotion
- How to help your community and raise your firm’s profile at the same time